Logistics plays a key role in the modern-day eCommerce scene. Once an order has been placed, all the next proceedings become integral to the logistics management of fulfillment service. Selecting the supplier, issuing invoices, freight calculation, and order tracking are only some of the aspects of logistics provided by the eCommerce fulfillment centers. Even the delivery and exchange or return are covered by the fulfillment logistics company. However, there can be some challenges that the chosen fulfillment services can face and it is crucial that you be aware of them to tackle the situation better.
Same-Day Delivery: One of the latest features of the leading eCommerce establishment includes same-day delivery. To keep up with the changing times and stay in the competition, the smaller agencies are also trying to catch up to the trend. But without the right resources, delivering an order the very day it has been purchased can be quite tricky, especially if the eCommerce fulfillment services do not have enough fulfillment centers.
Free Shipping and Related Expenses: Free shipping is a huge intensive for customers. There is nothing better than having your order delivered without any extra charges. However, if you are partnering up with an ecommerce fulfillment center, you will have to take up the responsibility of the extra charges that the fulfillment logistics companies have to bear. While the commercial giants might have benefitted from the increased sales due to free shipping choices, some of the smaller companies have run into losses. So, it's important that you are ready to counter such a situation.
Technical Errors: Since a major chunk of the order fulfillment process depends on technology, a minor technical glitch can disrupt the whole system. One of the greatest challenges of fulfillment logistics companies is ensuring that all the software systems are working in sync to provide maximum satisfaction to the customers.
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