Q. Stop my support
Please contact us and we will immediately stop your service. (You can also do this by yourself from the “list of the destinations of your support” on “My page”) We can take the process of withdrawal within the same month if you let us know at least 10 business days before your second settlement day. There may be some non-refundable commission fee (not Enty’s but your credit card company’s) if you stop your support before the settlement day. Also, please understand that some fees may not be refundable if you would like to stop your support within the same month. When you contact us, please tell us the URLs of your “My page” and the creator’s page you would like to stop supporting.
We will make this procedure easier in the near future so please wait for a little while.